Reference

How b333 Handles Your Personal Information

This policy covers what data b333 collects when you access the platform, how we use it, and what controls you have over it. Access and use of this platform depends on your local law and eligible regions.

Account DataPayment PrivacyCookie ControlsData Requests
b333 How b333 Handles Your Personal Information
CONTACT OUR TEAM

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your information, our support team can help. Responses are handled in the order received.

Live Chat Open the chat widget from any page on b333 to reach our support team directly. Available for account and data queries.
Email Support Send your data request or privacy question to our support address. Include your registered contact detail so we can verify your account.
Account Settings Some data preferences — including communication opt-outs — can be managed directly from your account settings page without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Your account security and data integrity matter to us. Here is how we approach the key areas of data handling on b333.

Account Security Login sessions are protected with OTP verification sent to your registered mobile number. Suspicious access attempts trigger an automatic account review before access is restored.
Cookies and Tracking We use session cookies to keep you logged in across your phone and browser. Analytics cookies help us understand which pages load slowly on mobile — you can opt out via your browser settings.
Data Retention Account and transaction records are kept for as long as your account is active and for a period after closure, as required by applicable rules. You may request deletion of non-essential data at any time.
Requesting Changes To correct inaccurate data or request a full export of your account information, contact support via live chat or email. We aim to respond within a reasonable timeframe after verifying your identity.

Common Questions About Your Data

Here are the questions we hear most often about how b333 handles personal information.

We collect your name, contact details, and the payment method you register — such as bKash, Nagad, or Rocket. Device and session data is also recorded when you log in.

Payment details linked to bKash, Nagad, and Rocket are stored to process transactions and resolve disputes. We do not share this with unrelated third parties.

Yes. Contact our support team via live chat or email with your registered details. We will verify your identity and provide your data within a reasonable period.

You can update your communication preferences directly in your account settings, or ask our support team to remove you from marketing messages at any time.

We do not sell your data. We may share limited information with payment processors like bKash, Nagad, and Rocket, and with service providers who help operate the platform, under strict data agreements.

We retain records for a period after account closure as required by applicable obligations. You can request deletion of non-essential personal data by contacting our support team.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.